Frequently Asked Questions

1) Placing your order

2) Returns and refunding your order

Shipping

WE OFFER GROUND SHIPPING ON ALL ORDERS WITHIN THE UK. ORDERS ARE SHIPPED OUT OF OUR WAREHOUSE IN LONDON, UK WITHIN 1 WORKING DAY OF PURCHASE. ORDERS WITH STANDARD SHIPPING WILL TAKE BETWEEN 2-4 WORKING DAYS TO ARRIVE.

WE ALSO OFFER DOMESTIC EXPRESS SHIPPING FOR A FLAT FEE.

PLEASE NOTE, YOU MAY EXPERIENCE A SLIGHT DELAY TO YOUR ORDER DURING THE PERIOD: 02.12.19 – 07.12.19 FOR INTERNATIONAL CUSTOMERS – WE OFFER FREE WORLDWIDE SHIPPING ON ALL ORDERS OVER £200.

PLEASE NOTE - FOR INTERNATIONAL CUSTOMERS - AS THE RECIPIENT, YOU ARE LIABLE TO PAY FOR ALL IMPORT DUTY CHARGES, CUSTOMS AND LOCAL SALES TAXES LEVIED BY THE COUNTRY YOU ARE SHIPPING TO.

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